CONDITIONS

Find out here about shipping methods, collection or delivery and much more. Please also note our terms and conditions and revocation information.
SHIPPING
The following applies to orders in the online store: Austria-wide shipping for pallet furniture up to 10 pieces / for EUR pallets up to 15 pieces possible, beyond that self-collection.
For shipping to other countries and bulk inquiries, please contact us by e-mail at office@wintergroup.com
Self-collection
You have the option of collecting your ordered goods from us yourself. As soon as the goods are ready for collection, we will notify you and arrange a collection date.
Please note our loading times! Mon - Fri 07:00 - 15:30
Delivery to kerbside
Your ordered goods will be delivered to your home easily and conveniently by a forwarding agent. The delivery does not include assembly and transportation of the furniture. The delivery takes place on a wooden one-way pallet at your front door. The delivery team will arrange an appointment with you for the delivery.
The amount of the shipping costs is shown under "Shipping costs" and is also calculated during the ordering process.
SHIPPING COSTS
Pallet furniture and chests of drawers
Self-collection free of charge.
Up to kerbside:
- 1-3 pcs. € 80,-
- 4-5 pcs. € 160,-
- 6-10 pcs. € 300,-
- from 10 pcs. on request
[ DIY ] Furniture construction pallets, accessories
Self-collection free of charge.
Up to kerbside:
- up to 15 pcs. € 14,95
- about this on request
PAYMENT
The following payment options are available to our customers:
- Credit card (Master Card, Visa, American Express)
- Prepayment by bank transfer
- Payment by invoice (Klarna invoice)
- Cash payment on collection
CARE INSTRUCTIONS
Please note that the service life of the products depends on the respective treatment and use and can therefore vary, especially in the case of wood.
Some of our furniture is intentionally made with used pallets to achieve a "vintage look". Each piece of furniture is unique and therefore splintering on the boards is not a defect.
To delay the natural weathering/greying of the pallet furniture outdoors, we recommend storing it in a dry place over the winter months. Regular maintenance with wood oil is also beneficial.
MODEL PROTECTION
Please note that our furniture is protected by copyright. Commercial reproduction is therefore not permitted. The furniture design is our intellectual property. Reproduction, execution and passing on is only possible with our consent!
GTC
All purchases in the online store are subject to our general terms and conditions. You can find them here.
REVOCATION POLICY
You can find the withdrawal policy here.
Data protection
You can find our privacy policy here.